Frequently Asked Questions

What is the price for the products

If you have no price available on the product you can request a quote to get all information in a formal quote. For each of the products you will have the option “Quote Request”. By clicking on “Quote request” there will be a View Enquiry Cart link available under the Quote request button. Ckick on this and simply fill in your contact details and your questions and we will then come back with a formal quote.

You can also send sales@devinsense.com or use our contact form or “ask a question”-function available at each product page; -Include full contact information, address and phone number with your email and we will then send out a formal Quote that includes all information you will need for your possible purchase.

How do I place an order?

For placing an order simply use our web shop interface or place your formal order via email to sales@devinsense.com. Always refer to our Quote number when sending you purchase order via email.

Is VAT included in our pricing?

We always quote excluding VATor any other costs that could arise from import and import fees.

Payment Information

For Swedish customer payment via BANKGIRO: 145-3414

For Nordic/International customer payment via IBAN/SWIFT
IBAN: SE0850000000052871041865
SWIFT: ESSESESS
Account number: 52871041865 account holder DevinSense AB
Bank name and address: SEB, Kistagången 21, 106 40 Stockholm, SWEDEN

Please notice we also upport Electronical Invoicing with regards to the PEPPOL standard for Governmental and Regional invoicing.

What is included in the pricing?

Product and service as described for the specific product and/or service is included in pricing. If not specified; -shipping cost, installation, support, extended support, warranty and/or extended warranty is not included in the pricing.

What is your VAT number, company address and phone number?

DevinSense VAT number is SE556919164501.

Address:
DevinSense AB
Veddestavägen 19
17 562 Järfälla
Sweden

Phone: +46 762099221   Email: sales@DevinSense.com

How do I get the products?

Once we get the order we will start order processing. An order confirmation is sent out and if we dont have the products for immediate delivery you will get a delivery date proposal.

All our orders are shipped via UPS shipper according to IncoTerms2010DAP.